Payment and Return Policy

Payment Policy

1.1 Accepted Payment Methods

We accept payments through:

Debit/Credit Cards

Mobile Banking (Bkash only)

1.2 Payment Confirmation

A payment confirmation will be sent via email or SMS after a successful transaction.

Students must keep their payment receipt for reference.

1.3 Course Fees & Discounts

Course fees vary depending on the program.

Any discounts or promotional offers will be announced on our website and social media.

1.4 Late Payments

Full payment must be made before the course starts.

Failure to complete payment on time may result in restricted access to course materials.

 

 

Return & Refund Policy

2.1 Course Cancellation by HEXA’S Golapgonj

If a course is canceled by HEXA’S Golapgonj, students will receive a full refund.

Refunds will be processed within 7-14 business days.

2.2 No Student Cancellations

Students are not allowed to cancel their enrollment once registered and paid.

2.3 Technical Issues & Course Access

If a student experiences technical issues preventing access to course materials, they must report it within

48 hours. If the issue is due to HEXA’S Golapgonj’s platform failure, we will either resolve the issue or

provide an alternative solution.

2.4 Non-Refundable Fees

Registration fees and administrative charges are non-refundable.

Contact for Payment & Refund Queries

For any payment-related or refund inquiries, please contact:

Email: hexasgolapgonj@gmail.com

Phone: 01715-775659, 01715-7579